Jacqueline Ng Lane
Jacqueline Ng Lane is a Postdoctoral Fellow at the Laboratory for Innovation Science at Harvard (LISH). Her research examines how diverse teams in science, medicine, and knowledge-work can make use of their resources and informational advantages to achieve innovation breakthroughs, greater creativity, and performance. She is particularly interested in how new information communication technologies can enhance performance outcomes.
Her research takes an experimental approach to understand how interventions can promote more effective team functioning and outcomes and uses a social network perspective to examine team member relations within and between teams, and their broader environmental context.
She holds a PhD in Industrial Engineering and Management Sciences from Northwestern University, a MBA from Columbia University, and a B.S.E. in Operations Research and Financial Engineering from Princeton University. Previously, she has worked in sales and trading, equity research, and customer services and support.